Is the conversion 100% accurate?

No, but we are committed to ensuring at least 90% accuracy in converting transaction items, including key details like the date, description, type (debit/credit), and balance (if available).

How does the credit-based pricing work?

Each credit allows you to convert one bank PDF statement into an Excel or CSV file. It doesn't depend on the size or complexity of the statement.

Can I modify the statement if it's not accurate enough?

Absolutely! You can edit and rearrange transactions as needed, and these changes will be reflected in the exported CSV or Excel files.

Privacy Policy

Effective Date: 11 July 2024

1. Introduction

Welcome to doku.my. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app.

2. Information We Collect

Personal Information: When you register or use our app, we may collect personal information such as your name, email address, and contact details.
Financial Information: We may collect information related to your bank statements and transactions for the purpose of converting PDF statements to CSV or Excel formats.
Usage Data: We may collect information about how you use our app, including the features you use and the time spent on the app.

3. How We Use Your Information

Service Delivery: To provide and maintain our app’s functionalities, including converting bank statements to CSV or Excel.
Improvement: To improve our app’s performance, user experience, and functionality.
Communication: To send you updates, notifications, and other information related to your use of the app.
Security: To protect against unauthorized access, use, or disclosure of your information.

4. Sharing Your Information

We do not share your personal information with any third parties under any circumstances.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

Access and Correction: You can access and update your personal information through your account settings.
Data Deletion: You can request the deletion of your personal information by contacting us at [email protected] .
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

7. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]